Retail Supervisor - Denton
$18 - $19/hour
ApplyRetail Supervisor - Denton
Posted 6 days ago
SENIORITY
Mid
SALARY
$18 - $19/hour
About the role
- Train and hold front desk staff accountable to shop expectations, receiving, and customer service standards.
- Support gym in meeting retail revenue targets and analyzing current business in partnership with gym leadership.
- Greet customers in gear shop
- Provide shoe and harness fitting services to customers
- Verify shipment contents & packing lists
- Report shipment discrepancies
- Restock Redpoint with accurate inventory once shipment arrives
- Manage digital and physical packing lists
- Conduct spot counts quarterly
- Monitor & update negative inventory weekly
- Facilitate bi-annual inventory full counts
- Maintain a clean, shoppable, and organized shop & backstock room
- Replenish product from backstock frequently
- Manage product and pricing signage
- Manage special orders
- Manage processes for returned products, product warranties and RTVParticipate in monthly regional retail calls and provide feedback to the retail team on current business performance and opportunities.
- Communicate retail initiatives to gym staff, including sales, demos, pro-deals, new products, trainings, and other ad-hoc requests.
- Order and communicate with local vendors for gym-specific offerings within shop
- Be passionate about climbing gear and self-motivated to acquire an in-depth knowledge of gear currently available
- Maintain positive customer service in a fast-paced environment
- Attention to detail and excellent organizational skills
- Maintain a strong record of follow-through and effective communication
- Microsoft Office Suite, such as Excel and Word, and comfortable with data analysis
- Experience in retail or customer service field preferred
- Experience with Redpoint or equivalent POS system preferred 3+ months of Front Desk experience with Movement or in the climbing industry preferred
- Passionate about climbing, yoga, and fitness within the Movement community
- This is a part-time position with 5 hours/week unless combined with a full-time position.
- Starting pay at $18 - $19/hour, based on experience
- Benefits include free membership, in-gym discounts, guest visits, and retail discounts.
- New hires will complete a screening process.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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