Customer Experience Lead & Team Coach

Posted 2 days ago

opendoorDoral (FL)

Sales ManagersCustom Computer Programming Services

SENIORITY

Mid

About the role

Opendoor is seeking an Experience Advocate Associate Manager to lead a Miami-based team of Experience Advocates, delivering a world-class customer experience and coaching continuous improvement. This role reports to the Senior Customer Experience Manager and focuses on people, process, and cross-team collaboration to drive impact. You will ensure high-quality support across channels, manage staffing, and embody Opendoor values while working in the Miami office. J-18808-Ljbffr

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.