Document Fulfillment Coordinator

Posted yesterday

linkedinEast Lansing (MI)

Document Management Specialists Other Business Service Centers (including Copy Shops)

SENIORITY

Senior

SALARY

$4,700 - $5,300 per month

Apply

About the role

Job Title: Document Fulfillment Coordinator Monthly Pay: $4,700 - $5,300 USD per month Summary: In the first hour, you check request queues and print batches; by midday, you assemble policy packets and route urgent endorsements; as the day closes, you confirm deliveries and clear exceptions. This full-time remote role supports timely document fulfillment for agencies, carriers, and policyholders.

Job Responsibilities: Monitor incoming fulfillment requests and prioritize time-sensitive materials. Prepare policy documents, renewal notices, letters, and mailing packets. Verify recipient details, document versions, and delivery preferences before release. Track print, mail, and electronic delivery status in internal systems. Coordinate document questions with agency contacts and internal processing teams.

Qualifications:

Associate-level experience supporting document, mail, or order fulfillment workflows.
Familiarity with print queues, scanning, electronic delivery, and file naming practices.
Ability to review policy-related materials for completeness and correct routing.
Comfortable working with shared queues, trackers, and secure document portals.
Clear written skills for documenting delivery exceptions and status updates.
Reliable independent work habits in a fully remote environment. Perks &Benefits:
Fully remote work arrangement.
Structured onboarding and workflow training.
Collaborative support from operations teammates.
Exposure to document production and delivery processes.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.