ServiceNow Platform Engineer (ITSM)
huntington national bankMinnetonka (MN)
ServiceNow Platform Engineer (ITSM)
Posted today
huntington national bankMinnetonka (MN)
SENIORITY
Manager
About the role
Overview:
As a ServiceNow Platform Engineer, you will provide expert technical support and guidance on complex ServiceNow matters. You will analyze, design, and develop platform solutions aligned with user needs, while keeping up with industry trends. You may lead small projects and train team members, improving platform stability and reducing technical debt. You will collaborate with internal teams to optimize processes and secure platform access, delivering impactful platform-wide reporting and solutions. Compensation / Benefits health insurance coverage wellness program life and disability insurance retirement savings plan paid leave programs paid holidays and PTO
Responsibilities:
Manage and resolve issues in ServiceNow applications Advise teams on process and technology inefficiencies within the platform Perform maintenance for performance monitoring and error remediation Enhance platform stability by applying best practices Manage Instance Security, including user/group access, roles, and ACLs Provide training and knowledge sharing across the platform Develop platform-wide reporting strategy and maintenance
Key requirements:
Bachelor's Degree or 4+ years of equivalent experience in ServiceNow Platform Engineering 5+ years of ITSM ServiceNow Development experience consultative approach ability to train others cross-team collaboration ServiceNow ITSM/CSM/ITOM knowledge Object-oriented programming (OOP) ServiceNow Build Agent/SDK/Copilot
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