Account Representative-PNP

Account Representative-PNPReq ID: 49420Date: Aug 20, 2026Location:Irving, TX, US, 75038Company: SoneparBrand: CrawfordThere's a Place for You at Crawford Electric Supply.A career atCrawford Electric Supplyis more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers.Crawford Electric Supplyoffers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.Being "Powered by Difference" means we respect and value diverse perspectives. Crawford Electric Supplywe offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.It's time to energize your future! Don't miss out on this electrifying opportunity – apply today! Stay connected with us – follow our journey, job openings, and latest news onLinkedIn (https://www.linkedin.com/company/crawfordelectricsupply) andFacebook (https://www.facebook.com/crawfordelectricsupply/) .Position:Account Manager-PNPLocation:Irving, TexasAbout Crawford:If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it's time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers. Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, "Whatever it Takes!" through our mindset competencies below:Adapt: Effectively embrace new situation and peopleDare: Appropriately challenge the status quoLearn: Learn from others, from mistakes, and self-improveResponsibilitiesAccount Representative is responsible for inbound and outbound sales calls. This individual will handle current and potential customers with the goal of generating revenue. Also responsible for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.Work collaboratively with PNP Program Leadership to identify, qualify, and grow small to medium accountsManage large amounts of inbound and outbound calls in a timely mannerFollow communication "scripts" when handling different topicsSeize opportunities to upsell products and services when they ariseBuild sustainable relationships and engage customers by responding to their needs, offering solutions, and introducing them to internal resources that will contribute to their successKeep records of all conversations via CRM database in a comprehensible wayFrequently attend educational seminar/training to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsUnderstand marketing campaigns and communicating those to customersSetup and Maintain SPA'sPromote and Setup Customer Digital PlatformsUtilize CRM as the customer management toolQualifications3+ Years of Sales or previous experience in an outbound sales call roleBasic Navigation of Eclipse, SSM and Microsoft OfficeKnowledgeable of electrical products and electrical distributionStrong phone and verbal communication skills along with active listeningAbility to use CRM systems and practicesCustomer focus and adaptability to different personality typesAbility to multi-task, set priorities and manage time effectivelyAble to work in a team environmentEnvironmentNote: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Crawford is an equal opportunity employerCrawford is a subsidiary of Sonepar USA.What We Offer YouWe offer great family-friendly benefits to full-time associates:Healthcare plansDental & visionPaid time offPaid parental leave401(k) retirement savings with company matchProfessional and personal development programsOpportunity to become a shareholderEmployer-paid short- and long-term disabilityEmployer-paid life insurance for spouse and dependentsRobust wellness programGym reimbursementEmployee Assistance Program (EAP)We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.Ready to join the fun? Apply today and become part of the Crawford Crew – where we work hard, laugh often, and always have a spark to share!Equal Employment Opportunity StatementSonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or emailrecruiting@sonepar-us.com.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more,Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .Pay Transparency Non-Discrimination ProvisionSonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more,Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .LI-EVRecruiter Name: