Instructional Design Specialist - Operations

Analyze technical systems and processes with business partners and SMEs to create effective learning deliverables (e.g., simulations, job aids, quick-reference guides) Design and develop curriculum and learning solutions in multiple formats (instructor-led, virtual, microlearning, eLearning) with emphasis on technical systems training Implement learning strategies appropriate for different audiences and delivery modalities Manage assigned projects/workstreams; plan, track, and report progress to stakeholders Perform editing and quality control for training deliverables and communications Measure learning effectiveness; summarize insights and recommend tactical improvements Prepare facilitators and trainers for in-person and virtual technical systems training Ensure SCORM compliance, LMS compatibility, and content integrity Maintain process documentation and contribute to process education for system rollouts Requirements Bachelor’s Degree and 2–3 years of instructional design experience, with emphasis on technical systems training Experience with LMS administration and instructional design workflows Experience in the insurance industry (Underwriting/Claims) strongly preferred Some travel may be required, up to 25% Core Competencies Demonstrates expertise in instructional design and curriculum development for technical systems training, with a strong focus on creating effective learning deliverables and ensuring compliance with SCORM and LMS standards. Highest-signal resume keywords Instructional Design LMS Administration Technical Systems Training Project Management Insurance Industry Experience ATS Optimization Keywords Hard Skills Curriculum Development Learning Solutions Design Quality Control Learning Effectiveness Measurement Process Documentation Soft Skills Collaboration Communication Stakeholder Management Industry Keywords Insurance Industry Underwriting Claims Tools & Technologies SCORM Compliance LMS Compatibility #J-18808-Ljbffr