ServiceNow Lead Developer

Domain Exposure: Pharmaceuticals

As an Application Developer for the ServiceNow team, it is intended to describe the duties most frequently performed by an individual in this position. It is not intended to be a complete list of assigned duties but to describe a position level. The role shall be performed within a professional office environment. Goldman Sachs has health and safety polices that are available for all workers upon request.

Hands-on experience with the ServiceNow SDK (NOW SDK), including local application initialization, metadata transformation, and deploying scoped applications from a local IDE (e.g., VS Code).Proficiency in ServiceNow Fluent for defining application metadata in code, alongside server-side JavaScript modules and third-party libraries. Experience leveraging Now Assist for Creator (or similar generative AI developer tools) to optimize development efficiency, code generation, and workflow automation. Hands on experience with incident management, problem management, change management, knowledge management, service catalog, service level management (SLM), workflows and email notifications Good understanding of core platform features, flow designer, ACLs, server-side APIs and client-side APIs in Service NowGood knowledge on ATF, reports, dashboards, import sets, transformations, update sets and system clone, upgrades in Service NowHands on experience on development of custom scoped applications Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery, JavaScript and any web-based development tools Good understanding on ITSM, CSM modules Event Management, Integrations, Orchestration Hands on experience on working with Rest API'sA fair understanding of MID Server Configuration, CMDB, discovery and asset management Good knowledge and experience on debugging, troubleshooting mechanisms in Service NowDemonstrated success at delivery of assignments with tight deadline. Ability to work independently, but strong team player with experience of working as part of a global team. Self-starter mind set with the ability to share ideas, identify and drive opportunities. Strong problem analysis skills to include the use of mathematical concepts to validate results Strong analytical skills with the ability to collect, organize, disseminate, and present significant amounts of information with an attention to detail Clear and concise communication with superior written and verbal communication skills. Manage and prioritize work effectively with minimal supervision Must have good verbal and written communication skills with ability to articulate the technical and functional aspects of the problem to senior stakeholders. Coordinate and solve complex technical data and transformation issues. Obtain and analyze/interpret business requirements to purpose sustainable solutions in Service Now. Answer "how to" technical and application configuration questions. Develop, maintain, and execute reports to ensure system operation meets performance targets. Create and maintain system design and operations documentation

Equal Opportunity Employer We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.