Risk Analyst/ Software Technical Support
divihn integrationMerrifield (VA)
Risk Analyst/ Software Technical Support
Posted yesterday
divihn integrationMerrifield (VA)
SENIORITY
Lead
About the role
Job Description
Title: Senior Software Technical Support - 2 Openings
Duration: 6 Months
Location:
Merrifield, VAOnly W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered.
Job Description: Their primary responsibilities will include:
- Monitoring technical and operational risks
- Identifying application, infrastructure, integration, vendor, and organizational dependenciesAssessing the effect of dependencies on business-driven delivery timelines
- Performing critical-path and schedule-feasibility analysisSupporting risk-burndown planning and reporting
- Coordinating subject-matter experts to investigate and resolve issues
- Supporting/Investigating production incidents, performance problems, defects, and maintenance activities
- Reviewing technical requirements, proposed changes, and cross-system impacts
- Supporting release readiness, implementation coordination, and operational readiness
- Providing evidence-based recommendations to management
- Explaining why a proposed timeline is achievable, achievable with conditions, or not achievable
Resources require strong enterprise software and application-support experience, but hands-on software development is not a primary responsibility.
Supports and coordinates activities across the Software Development Life Cycle, including requirements, planning, technical review, change management, testing coordination, release readiness, implementation coordination, and post-implementation support.
This includes:
Governance and coordination
Requirements and technical-review support
Coordination of supplier and client technical teams
Change and release-management support
Dependency and risk management
Readiness assessments
Test and implementation coordination
Documentation and status reporting
These resources will not directly perform coding, software design, configuration, testing, infrastructure, security, or deployment activities.
List of tasks to be performed:
Responsible for managing the entire SLDC life cyle.
Maintaining Optimal System performace and proactively mitigating risks early.
Takes projects from assignment to implementation.
Supports management team's efforts in change managemen, Dependancy risks and Critical Path Method to map risk burndown charts.
Recommends and takes action to improve processes.
Required Certifications:
SAFe RTE (Release Train Engineer) or SAFe Architect or PMI ACP (Agile Certified Practitioner) The Software Engineer will heavily be using these skills: Dependancy risks and Critical Path Method to map risk burndown charts, Team velocity and capasity planning, communication, leadership, organization, time management, budget management, risk management, problem-solving, adaptability, and teamwork. Equivalent certifications will be ok if it shows ample knowledge in: Performing critical-path and schedule-feasibility analysisSupporting risk-burndown planning and reporting Identifying application, infrastructure, integration, vendor, and organizational dependenciesAssessing the effect of dependencies on business-driven delivery timelines
Required Experience:
- Minimum of 7 years' (prefer 8-10) experience, in enterprise software development Requried,
Educational Requirements:
A degree from an accredited College/University in the applicable field of services is required. The 2 technical resources will support a large, highly critical enterprise software environment
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