About the role
GENERAL FUNCTIONOrganized and detail-oriented individual with exceptional administrative skills and strong communication abilities to manage our parts department and handle various office tasks related to it. The ideal candidate will play a vital role in ensuring smooth operations and providing top-notch customer service to our clients and staff.
MAJOR DUTIES AND RESPONSIBILITIES:
* Parts Inventory Management: Effectively maintain and oversee our parts inventory to ensure availability and timely fulfillment of customer needs.* Order Management: Create and manage purchase orders and sales orders for parts, ensuring accuracy and efficiency in the process.* Parts Selection: Efficiently pick parts required for customer repairs, contributing to our service excellence.* Record Keeping: Maintain service repair records to track and manage the history of repairs and parts usage.* Customer and Staff Support: Provide timely and knowledgeable assistance to customers and staff, addressing inquiries and ensuring exceptional customer service.* Collaboration: Work closely with our internal Service Team, manufacturers, and customers to coordinate parts requirements and deliveries.* Inventory Counts: Conduct regular parts inventory counts to monitor stock levels and make data-driven decisions.* Sales Enhancement: Develop and implement strategic plans to boost sales within the parts department.* Sales Analysis: Analyze parts sales and maintain stock levels to meet customer demands while optimizing inventory efficiency.
BASIC QUALIFICATIONS:
Previous experience in parts/inventory management such as an Auto Parts role is advantageous but not mandatory. Proven experience in managing a multifaceted office environment with diverse responsibilities and interactions. Strong organizational and administrative skills. Excellent attention to detail and a commitment to maintaining accuracy. Effective communication skills for interacting with customers and internal teams. A proactive and adaptable approach to problem-solving and improving departmental processes.
PREFERRED QUALIFICATIONS: High School Diploma or Equivalent.
Administrative Office Experience: 1–3 Years. Proficiency in computer systems and computer usage.
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