Dispatcher
northwestMcKees Rocks (PA)
About the role
Job Opportunity NorthWest EMS is a professional non-profit ambulance service covering the 911 medical services for 15 municipalities in Allegheny County as well as the Pittsburgh International Airport. NorthWest EMS responds to over 20,000 calls for service each year. NorthWest EMS offers a diverse work environment under a progressive medical command system. Apply now to be considered for an exciting career with an agency that values employees and promotes professional development while providing excellent service to the community. The EMS Dispatcher will be responsible for tasks including, but not limited to: Answering inbound calls promptly and politely Listening to the caller and determining what type of assistance they require Directing crew movement and allocation of emergency resources based on system status management Scheduling non-emergency transports and courtesy shuttle appointments Thorough documentation of each incident Preparation of daily run reports
Requirements: Valid Drivers License High School Diploma or G.E.D.Act 33, 34, and 73 clearances
Preferred:
PA Certified EMT or Nationally Registered EMT with ability to become PA CertifiedAHA BLS for the Healthcare Provider (or equivalent)EVOC/EVDTAt least 2 years EMS experienceICS 100, 200, 700, 800 Certified Emergency Medical Dispatcher
Benefits:
- Competitive starting wage with yearly merit increase
- Medical, vision, and dental insurance for full time 401(k) plan with company match
- Life and supplemental insurances (full time eligible for free group term life)
- Paid time off (full-time)
- Bereavement pay (full time)$100 yearly uniform allowance (full time)*pay discussed upon offer/commensurate with experience
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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