Music & Arts is seeking a full-time Senior Sales Associate to drive retail sales and support music education in our Store 016. In this role, you’ll consult with students, parents, and educators to match them with band and orchestra instruments, rentals, repairs, and lessons. You’ll manage the sales floor, handle transactions, maintain merchandising standards, and support store events and school outreach. Success in this role requires strong product knowledge, customer service, and closing skills, plus comfort with POS systems, inventory processes, and performance-based sales goals. Drive in-store sales of instruments, rentals, repairs, and lessons Provide consultative service to students, parents, and educators Operate POS systems and handle accurate cash and credit transactions Maintain merchandising, signage, and product presentation standards Support school outreach and in-store events that promote music education Manage basic inventory tasks including stocking and cycle counts Meet or exceed individual and store performance and sales goals Develop and maintain strong product knowledge of instruments and accessories Collaborate with store team to ensure a friendly, inclusive environment Resolve customer concerns and coordinate repairs or service orders Retail sales Customer service Point-of-sale (POS) systems Inventory management Cash handling Product merchandising Consultative selling Music product knowledge Communication Time management Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Prior retail or specialty sales experience, preferably in music or education-focused environments Basic knowledge of band and orchestra instruments and accessories Comfort with POS systems and standard retail operating procedures Ability to work retail hours, including evenings and weekends
