ITIL/ITSM Consultant: ServiceNow & CSI Expert

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avance consulting servicesNaperville (IL)

Computer Systems Analysts Administrative Management and General Management Consulting Services

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About the role

Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further

Role: Consultant – ITIL/ITSM Process

Duration: Full Time

Location: Naperville, Illinois.

Qualifications: Basic

Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 4-year experience in Information Technology. Preferred
Minimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management
At least 3 years of experience with ServiceNow or BMC Remedy or other ITSM tools as an advanced user
Knowledge of the ITIL v3 service life cycle and ITSM best practices
Practical experience with agile methodologies/tools, ITIL process implementation, Driving/working part of CSI projects
Knowledge of technology metrics, scorecard implementation, and project management best practices
ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like ServiceNow, Remedy
Knowledge of COBIT, ISO 2000, or CMMI
Analytical and Communication skills
Planning and Co-ordination skills
Experience with project management
Experience and desire to work in a management consulting environment that requires regular travel

Qualifications:

Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

Additional Information: All your information will be kept confidential according to EEO guidelines. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply

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