Virtual Receptionist/Interviewer Needed! (Volunteer Position Near Sacramento CA)

Posted 2 days ago

american red cross gold country regionNorth Highlands (CA)

Interviewers, Except Eligibility and Loan Civic and Social Organizations

SENIORITY

Junior

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About the role

Want to Hear More? Schedule an Information Call! CLICK HEREReady to Apply for this Volunteer Role? CLICK HEREOverviewThe American Red Cross is 90% volunteer‐led, and every day we hear from caring community members eager to get involved. Our Volunteer Interview Team plays a key role in welcoming these individuals, learning about their interests, and helping them find the right volunteer opportunity. These interviewers are a fantastic group of dedicated volunteers, and we are excited to grow this team!

Position Summary: As a Volunteer Interview Team Member, you will help guide prospective volunteers through the first steps of joining the American Red Cross. Using a provided interview script and training, you will learn about each individual's background and interests, then recommend Red Cross volunteer roles that could be a great match.

Responsibilities:

Conduct phone interviews using a provided script to understand the applicant's skills, interests, and availability
Offer thoughtful volunteer position recommendations based on training and available opportunities
Communicate comfortably with people from diverse backgrounds and communities across Northern California
Maintain strong phone etiquette and professionalism
Use our online database to record interview notes and track your work
Follow established team procedures and processes
Work independently from home in a distraction‐free environment
Attend a weekly virtual team meeting on Tuesday evenings
Commit to at least 3 hours of interviewing per week
Choose your own schedule within the commonly offered interview hours (10 AM – 7 PM, weekdays or weekends)

Note: You will not be asked to make cold calls. Resources Provided Access to an online Google Voice line or office phone for all calls Training on Red Cross volunteer opportunities, processes, and systems Reference materials to support your success in the role Access to the Red Cross volunteer database for entering notes and tracking progress

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.