Debit Card Support Specialist/ Debit Card Disputes Clerk - Remote

Job Description: Full-time Job Title - Debit Card Disputes Clerk/ Financial Investigations Support Specialist Number of Positions - 1 The Financial Investigation support specialist is responsible for investigating debit card disputes (fraud and non-fraud related), while maintaining the bank's compliance with RegulationE, VISA, NACHA, and AUB's T&C. The investigator is expected to complete a thorough investigation and complete regulatory reports, if warranted. The investigator will be used to augment current staff due to an increased work load and attrition.

Qualifications: Basic understanding of VISA rules/disputes Excellent communication skills, including writing, editing, proof reading, and speaking Ability to lead projects independently. Ability to address audiences of varying sizes internally and externally Ability to exercise sound business judgment Working knowledge of generally accepted business practices for internal communications Proficient computer skills relevant to Microsoft Word, Excel, PowerPoint, and SharePoint Ability to handle multiple tasks with attention to details Flexible, able to adapt to change and comfortable with ambiguity. Previous debit card fraud experience/understanding Additional Information Zillion Technologies, Inc is an Equal Opportunity and Affirmative Action Employer committed to the value of workforce diversity.