Case Manager
$30 - $45 per hour
Apply (opens in a new tab)Case Manager
Posted today
SENIORITY
Mid
SALARY
$30 - $45 per hour
About the role
- Conduct initial consultations with clients to gather case details and relevant information
- Oversee all pre-litigation aspects of personal injury cases, managing files from intake to disbursement
- Maintain organized and updated client files, including document management
- Collect necessary evidence, documentation, and information pertaining to each case
- Investigate and establish liability, including obtaining witness statements and photographic evidence
- Coordinate medical treatment and provide recommendations for care
- Gather and organize medical records
- Maintain regular communication with clients, providing updates on case progress via text and phone calls
- Schedule and remind clients of medical appointments
- Assist clients in navigating the healthcare system and obtaining necessary treatment
- Initiate insurance claims and manage insurance Liens
- Prepare legal documents and paperwork related to each case
- Interact with a wide array of entities and individuals, including but not limited to clients, attorneys, and medical providers
- Provide mentorship and training to case manager assistants
- 3+ years of Personal Injury case management experience required
- Ability to navigate high-volume workloads in a fast-paced environment, with a talent for embracing and adjusting to change
- Excellent customer service skills and demonstrate authentic empathy and compassion towards clients
- Exceptional communication and interpersonal skills for heavy client contact
- Strong attention to detail and exceptional organizational skills and capacity to manage multiple tasks efficiently
- Excellent follow-through to meet multiple deadlines
- Knowledge of medical and insurance terminology is a plus
- Proficiency in Spanish is desirable; candidates fluent in Spanish are encouraged to apply
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account
- Life Insurance
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
