Senior Manager, AI‑Driven Process Documentation

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capital one national associationMcLean (VA)

Document Management Specialists Document Preparation Services

SENIORITY

Manager

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About the role

Capital One in McLean, VA seeks a Senior Manager of Network Documentation for Settlement & Disputes to establish a centralized, AI-enabled documentation ecosystem and a roadmap to modernize technical specifications into a dynamic, readable format for external participants. You will partner with product teams to shape documentation strategy, ensure accuracy and usability, lead a high-performing team, foster AI literacy, and drive alignment with regulatory and policy requirements for faster

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