Bilingual Customer Service Representative (Spanish) 2nd Shift

Posted 12 days ago

fieldprintWarminster (PA)

Customer Service Representatives Telephone Answering Services

SENIORITY

Junior

SALARY

$17.70 per hour

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About the role

Fieldprint Call Center Representative Fieldprint call center representatives take incoming calls from customers and clients relating to our electronic fingerprinting and identity management services. This is an on-site position located in Warminster, PA. The rate of pay for this position is $17.70/hour. We are seeking the following shift: Monday-Friday 2pm-10pmTraining is the first 6 weeks from 9:30am-5:30pmResponsibilitiesReceive incoming calls regarding fingerprinting requests Determine locations via phone/computer for fingerprint collection Follow up with fingerprinting site vendors to obtain all related documentation Prepare and send welcome packets to new clients Process fingerprints and channel to the appropriate agency Monitor and maintain call center telephone line

Required Skills:

Must be bilingual in Spanish
Excellent phone, computer, and administrative skills
Excellent customer service skills
Professional and positive attitude
Ability to work in a fast paced environment
Proficiency in Microsoft Office suite, including Word and Excel
Bilingual in Spanish a plus, but not required.

Education The candidate we are seeking will have at minimum a high school diploma or equivalent.

Benefits:

Fieldprint offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.
Medical, dental and vision coverage with spouse/family coverage options 401K plan with generous company match
Flexible spending accounts
Voluntary insurance coverage plans (life, disability, etc.)Paid lunch breaks
Paid time off
Paid holidays
Paid training program/ Internal employee development
Overtime options available
Casual dress code
Flexible work schedules
Employee referral bonus program

Additional Information: All candidates are subject to a drug test and a background screening. Fieldprint, Inc is an equal opportunity employer. Qualified candidates will be considered in a non-discriminatory manner without regard to legally protected characteristics.

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