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Senior Trusted Access Leader — Strategy & Operations

Posted today

openaiMillbrae (CA)

SENIORITY

Manager

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About the role

OpenAI is seeking a senior operations leader to own the Trusted Access operating strategy and lead a team of risk-operations specialists. You will set priorities across programs, build a reliable customer access service, and hire, coach, and develop your direct reports. This role combines program ownership with formal people management, coordinating with product, engineering, and regional teams to scale the service and minimize escalations while ensuring customers reach the right access outcomes.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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