Digital Banking Specialist II: Customer Care & Cross-Sell

Posted 10 days ago

first seacoast bankBrooklyn (NY)

New Accounts Clerks Commercial Banking

SENIORITY

Junior

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About the role

First Seacoast Bank is seeking a Digital Banking Specialist II in Dover, NH. You will deliver professional, courteous support to customers via phone, chat, and email, while addressing inquiries related to Debit/ATM cards and online banking. The role involves cross-selling products, collaborating with team members, and escalating complex issues as needed to ensure customer satisfaction and smooth digital banking operations.

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