Member Service & Financial Solutions Specialist

Posted 11 days ago

firstmark credit unionSan Antonio (TX)

Customer Service RepresentativesCredit Unions

SENIORITY

Junior

About the role

Firstmark Credit Union is seeking a Member Service Representative to provide accurate transactions, thorough account servicing, and needs-based financial solutions. The MSR will contribute to branch efficiency, risk management, and a high-quality member experience. The role emphasizes cross-training, adherence to policies (BSA/AML, Reg CC, etc.), and education of members on products and digital tools to enhance financial well-being. #J-18808-Ljbffr

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.