Supply Chain Customer Service Rep

Posted today

insync staffingDurham (NC)

Production, Planning, and Expediting Clerks Process, Physical Distribution, and Logistics Consulting Services

SENIORITY

Mid

SALARY

$22.75 - $33.00 per hour

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About the role

Pay rate: $22.75- $33.00/hrHours: 8-5pmLocation: Durham, NC

Duration: 6 months

Summary: Performing Ongoing analysis of Supply Chain Key Performance Indicators (KPIs) including Customers On-time Delivery Performance Other duties which may be assigned by the department manager Seeks to understand customer's needs, educates customers, builds collaborative relationships with customers, takes actions to meet customer needs and concerns, sets up customer feedback

Knowledge and skills: Demonstrated knowledge of SAP (preferably MM/SD modules) Working knowledge of MS office components, especially Excel, Word and PowerPoint Prior experience in air transportation, customs clearance processes and international logistics desirable Proven ability to work under pressure and with ambiguity Demonstrated analytical and problem solving skills Demonstrated ability to focus on key customer needs APICS certification/ Six Sigma or equivalent is desirable. Excellent communication and interpersonal skills Experience 2-3 years of experience in supply chain/logistics roles

Education: Associate's degree, advanced training, or equivalent experience required.

Benefits:

(employee contribution):Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Rate of pay within the stated range will depend on the qualification of the applicant.

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