Customer Experience Lead Front End & Loyalty Programs

Posted today

tjx companiesLutz (FL)

First-Line Supervisors of Retail Sales WorkersAll Other General Merchandise Retailers

SENIORITY

Mid

About the role

Marshalls in Land O Lakes, FL is seeking a customer-focused leader to promote an outstanding shopping experience. You will oversee the front-of-store team, ensuring prompt and courteous service and active promotion of loyalty programs, while modeling exceptional customer interactions. Responsibilities include training Associates, assigning registers, coordinating POS coverage, and addressing customer concerns promptly.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.