Remote Customer Care Specialist
sentureDenver (CO)
Remote Customer Care Specialist
Posted 3 days ago
sentureDenver (CO)
SENIORITY
Junior
About the role
Senture, LLC is seeking a Customer Care Agent to serve as the first point of contact for callers, delivering compassionate, solution-focused support. You will guide customers using available tools, documenting information, and ensuring a smooth experience. The role emphasizes empathy, listening, and education to resolve issues effectively. Key requirements include completing a 10-week training program, working from home, and residing in Indiana.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.