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Senior AI Product Strategy & Operations Lead

Posted today

servicenowSanta Clara (CA)

SENIORITY

Manager

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About the role

ServiceNow in Santa Clara, CA seeks a Gen AI Product Strategy & Operation Senior Manager to drive user-centered AI product strategy and align with cross-functional partners. You will own market assessments, annual planning, and operating initiatives while guiding metrics such as revenue, customers, and costs. You will oversee AI initiatives to drive growth and efficiency across the portfolio, collaborating with senior staff and the Product Management team.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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