Associate claims
ova technologiesAlpharetta (GA)
About the role
Associate ClaimsAs an Associate Claims, you will be responsible for handling, processing, and reviewing insurance claims in an accurate and timely manner. The role requires attention to detail, analytical thinking, and strong communication skills to ensure claims are processed fairly while maintaining compliance with company policies and regulatory guidelines.
Key Responsibilities:
Review and process insurance claims submitted by customers, hospitals, or third parties.
Verify claim information, policy coverage, and required documentation.
Ensure timely resolution of claims by coordinating with internal teams and external stakeholders.
Investigate discrepancies, identify potential fraud, and escalate complex cases.
Maintain accurate claim records in the system for reporting and auditing purposes.
Communicate claim decisions (approval, rejection, or further requirements) to customers with empathy and professionalism.
Support the team in achieving turnaround time (TAT), quality, and compliance targets.
Stay updated on policy guidelines, insurance products, and regulatory changes.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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