Provider Services Representative
Posted today
virtual vocationsDenver (CO)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelAll Other Outpatient Care Centers
SENIORITY
Senior
About the role
To support customer engagement, the full-time Provider Services Representative will manage inquiries through various channels while effectively presenting products and services, maintaining positive relationships, and ensuring customer satisfaction.
Key responsibilities
Manage telephone, electronic, and face-to-face interactions with professionalism and efficiency
Present and discuss products and services accurately to both internal and external customers
Focus on customer retention through first call resolution and enhancement of the member experience
Required qualifications
High School Diploma or GED; college degree or professional certification is a plus
1 year of customer service experience; recent telecommuting experience is a plus
Basic proficiency in computer programs such as Microsoft Office and internet browsers
Ability to work flexible hours, including varied shifts between 8:00 a.m. and 8:00 p.m
Bi-lingual (Spanish) is a plus
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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