Logistics Coordinator/LTL Specialist

Posted 6 days ago

wavepoint logistics serviceNew York (NY)

Cargo and Freight Agents Freight Transportation Arrangement

SENIORITY

Mid

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About the role

The Logistics Coordinator/LTL Specialist coordinates Less-Than-Truckload (LTL) shipments while ensuring cost-effective and timely transportation solutions. This role involves working with carriers, providing exceptional customer service, and managing freight logistics efficiently.

Key Responsibilities: ·Customer Service: Provide prompt and professional support to customers regarding LTL shipments, resolving issues effectively. ·Rate Quotes & Shopping Rates: Obtain competitive freight rates by comparing carrier pricing and service levels. ·LTL Carrier Coordination: Establish and maintain strong working relationships with LTL carriers to optimize service and costs. ·Freight Scheduling: Plan, schedule, and dispatch shipments to ensure on-time delivery. ·Tracking & Tracing Freight: Monitor shipments, provide updates to customers, and address any transit issues proactively. ·Filing Claims: Process and track freight claims, ensuring proper documentation and resolution. ·Data Entry: Maintain accurate shipment details, carrier information, and customer records in company systems. ·Customer Relationship Management: Develop and nurture relationships with existing customers to foster repeat business. ·Cold Calling New Customers: Conduct outbound calls to generate new business opportunities and expand customer base. ·All Other Duties as Assigned: Support additional logistics functions as needed to ensure operational efficiency.

Qualifications & Skills: Experience in LTL logistics, freight brokerage, or transportation management. Strong understanding of LTL pricing, freight classifications, and carrier networks. Excellent communication, negotiation, and problem-solving skills. Proficiency in logistics software and Transportation Management Systems (TMS). Ability to multitask, prioritize, and work in a fast-paced environment. Detail-oriented with strong organizational and data entry skills. Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

Education & Experience: High school diploma or GED required; a degree in Logistics, Supply Chain, or a related field is preferred. Minimum 2 years of experience in LTL freight management or a similar role is a plus.

Why Join Us? Competitive salary and benefits package. Opportunities for career growth and advancement. Collaborative and supportive work environment.

Benefits: 401(k) matching Dental Insurance Employee assistance program Flexible spending account Health Insurance Life insurance Paid time off Referral program Vision InsurancePIc 767d 87d 0e 89-37344-41625082

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