Customer Service - Part-Time Nights/Weekends

Posted 2 days ago

mccaffreys food marketsNew Hope (PA)

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About the role

Customer Service Desk Assistant To provide prompt and efficient service to the customer while contributing to the smooth operation of the customer service booth
Essential Responsibilities and Duties:
  • Provide prompt and courteous service to the customers according to company policies
  • Operate the following equipment: cash register, fax machine, adding machine
  • Answer incoming phone calls and take messages when necessary
  • Investigate and resolve customer questions, complaints and problems
  • Interact with customers in a courteous and tactful manner
  • Assist in processing of courtesy card applications, issuing rain checks, etc.
  • Allocate cash to checkers and record amount assigned
  • Verify receipts and balance and settle drawers
  • Investigate and report shortages or overages
  • Refer difficult or unusual customer problems to a manager for prompt attention
  • Keep customer service area clean
  • Perform other functions as requested or required by business conditions, including operating the register, bagging, etc
  • Must be able to work Nights & Weekends
  • Stand on feet, bend, stoop or walk for the majority of the time

Before you apply

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A number in mind

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Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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