Third Party Risk Management (ProcessUnity Admin)

Role Description: Collaborate with cross-functional teams to identify, document, and implement new workflows and process improvements within the TPRM program, ensuring alignment with internal requirements and business objectives. Participate in requirements gathering, user acceptance testing (UAT), and deployment of new features or integrations for ProcessUnity, Workday, and other Third Party risk platforms. Ensure enhancements support program goals and drive operational efficiency. Develop, maintain, and deliver dashboards, ad hoc reports, and program-level metrics to senior management and risk committees. Track and analyze key performance indicators (KPIs), risk tiering distributions, issue management trends, SLA compliance rates, and other metrics to demonstrate program effectiveness and support continuous improvement. Support enhancements to ProcessUnity notifications, reporting templates, and workflow configurations Drive the annual review of Third Party Risk Management policies, procedures and other relevant documentation. Support designing and implementing a process to triage incident notifications involving third parties and determine if further action is needed. Troubleshoot and work with ProcessUnity to resolve minor system glitches or escalate to ProcessUnity support when needed. Support designing and implementing a process to send communications for CVE’s/zero-day vulnerabilities. Training internal and external stakeholders to assist with access and use of ProcessUnity and other tools used by the TPRM team.

Knowledge of TPRM program processes, metrics, KRIs and KPIsExperience using Microsoft Office, including Word, Excel, Powerpoint, Team and Outlook3 – 5 years of experience in Vendor/Third-Party Risk Management.