Accounts Receivable & Collections Specialist

Responsibilities: Manage the invoicing process from completed move through to final payment collection. Monitor accounts receivable and proactively follow up on outstanding balances. Produce collections and account status reports. Investigate and resolve billing discrepancies and customer queries. Reconcile customer accounts and maintain accurate records. Work closely with operations, move management, and other departments to ensure accurate billing. Support the continuous improvement of billing and collection processes. What they are looking for: Previous billing, collections, or accounts receivable experience within the moving industry. Understanding of standard industry documentation, tariffs, invoicing procedures, and billing practices. Strong attention to detail and financial accuracy. Ability to manage multiple priorities and meet deadlines in a fast-paced environment.