Customer Service Associate
gig usaDallas (TX)
About the role
Customer Service Associates We are hiring a team of Customer Service Associates to assist with implementing our newest promotional campaign. As one of the nation's top direct marketing firms, our standards for quality customer service are higher than ever. We understand that our success starts with our employees, and we have developed a training program that is conducive to growth both personally and professionally. This will give you the opportunity to work both individually and as a team to reach and exceed our clients' goals.
Primary Duties:
- Professionally representing our firms and our clients
- Generating new customer base while retaining current customers
- Presenting promotions while demonstrating outstanding product knowledge
- Assisting customers in the purchase of products and services
- Building relationships and establishing rapport with consumers
- Training and mentoring new hires upon completion of training program
- Desired Qualities:
- Pleasant and professional demeanor
- Determined, motivated and persistent
- Team player
- Self starter
- Student mentality
- Excellent interpersonal skills
- Strong presentation skills
- Natural born leader
- Outgoing and extroverted
Education Level: BA/BS preferred
High School Diploma required
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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