Rental Operations Assistant (Contractor)

Posted yesterday

stellar storage containersa division of universal storage containersBroomfield (CO)

SENIORITY

Junior

SALARY

$27 – $32 per hour

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About the role

About the Role: We are seeking a detail-oriented and proactive Rental Operations Assistant (Contractor) to support our growing nationwide container rental operations. This role serves as a key coordination point between customers, partners, and internal teams—ensuring smooth execution of deliveries, pickups, and ongoing rentals. Compensation$27 – $32 per hour, depending on experience. This is a 1099 independent contractor position.
Key Responsibilities:
  • Serve as the first point of contact by answering incoming calls for rental and sales inquiries
  • Confirm service availability and provide pre-determined pricing to customers
  • Monitor shared inboxes and respond to routine inquiries and service issues
  • Screen rental requests and source pricing from established vendor network
  • Enter purchase order (PO) data into Salesforce
  • Prepare delivery and pickup forms, along with site maps for each job
  • Draft and send standardized confirmation emails with job-specific details
  • Collect delivery/pickup forms and site photos; follow up with partners as needed
  • Track and report container serial numbers
  • Process, pay, and file vendor invoices
  • Maintain accurate records of container pickup dates in Salesforce
  • Proactively follow up with vendors to ensure timely pickups
  • Assist with customer service troubleshooting and escalate issues when needed
Preferred Qualifications:
  • Strong organizational and multitasking skills
  • Excellent written and verbal communication
  • Comfortable working with spreadsheets, email, and CRM systems (Salesforce preferred)
  • Ability to work independently and manage time effectively in a remote environment
  • Prior experience in operations, logistics, or customer service is a plus Schedule & Availability
  • Expected to provide ongoing operational support averaging 15–25 hours per week
  • Contractor is responsible for managing their own schedule and workflow to meet service needs
  • Work includes supporting inbound calls and email activity during business hours, with an emphasis on maintaining responsiveness during morning hours (typically 8:00–10:00 AM EST)
  • This is a primarily remote contract, with initial onboarding in person, as mutually agreed Why Stellar
  • Join Stellar Storage Containers — a trusted, industry-leading provider with units deployed worldwide and 15 years of recognition as an Inside Self-Storage® Best of Business winner
  • Be part of a fast-growing national rental program supporting businesses across industries, with a relationship-driven, personalized, hands-on approach Opportunity for consistent, ongoing contract work

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