Public Areas Attendant Team Lead

Compensation: Starting wage hourly wage, adjusted based on experience

Benefits: Full-time, year-round, benefited position including:

• Optional company subsidized medical, dental, vision, flexible spending account, health savings account, employer paid short term disability & long-term disability offerings 401(k) retirement plan (with company match up to 5%)Paid parental leave
• Paid time off, holiday and sick pay
• Free season pass for employee/dependents
• Privileges at several other resorts

Job Summary: The Public Area Team Leader is responsible for overseeing and maintaining the cleanliness, organization, and overall presentation of all public spaces within Killington Grand Hotel. This position ensures that cleanliness standards are consistently met across all shifts through active supervision, inspections, and coordination of staff and supplies. The Team Leader serves as a key link between public area attendants and management, providing leadership, accountability, and operational support. Summary of Key Responsibilities:

• Responsibilities and essential functions include but are not limited to the following:
• Oversee public area attendants during assigned shifts.
• Coordinate daily tasks and prioritize workload of the team based on occupancy, events, and guest traffic levels.
• Monitor staff performance and ensure adherence to hotel policies and procedures.
• Address performance concerns and report issues to management as needed.
• Conduct routine inspections of all public spaces, including lobbies, restrooms, hallways, elevators, Owner's Lounge, health club, Owner's locker room, Arcade, Ski Check, and back-of-house areas.
• Inspect public areas at the end of each shift to ensure standards are met.
• Identify cleanliness or maintenance deficiencies and ensure prompt corrective action.
• Document inspection findings and communicate results to management.
• Ensure public spaces consistently meet established cleanliness standards.
• Monitor inventory levels of cleaning supplies, paper products, and amenities.
• Place supply orders as needed to maintain stock levels.
• Ensure proper and efficient usage, storage, and cost control of supplies.
• Maintain a professional and welcoming environment for all guests.
• Respond promptly to cleanliness concerns to minimize guest impact.
• Communicate daily operational conditions, staffing issues, and supply needs to Housekeeping Manager or designated leadership.
• Support departmental audits, inspections, and special cleaning projects as assigned.