Parts Counter Clerk
construction machinery industrialAnchorage (AK)
Parts Counter Clerk
Posted 8 days ago
construction machinery industrialAnchorage (AK)
SENIORITY
Mid
About the role
Parts Counter ClerkThe Parts Counter Clerk is responsible for researching service technician's parts needs and ordering them as needed, posting parts to work orders, and customer service.
Benefits
Compensation: DOE401(k) and matching
Dental insurance Flexible spending account Health insurance Paid time off Vision insurance
Essential Functions:
- Ensure a safe work place at all times. #1 Priority.
- Process quotes and orders for assigned customers
- Process Quote Requests and Orders in a timely fashion
- Ensure all emergency orders are processed immediately upon being received.
- Handle all phone calls quickly and efficiently
- Keep work area clean and organized
- Customer satisfaction is essential.
- Assist the warehouse personnel to ensure freight charges are accurately billed to the customer.
- Assist with returns and stock orders whenever needed.
- Assist with shipping and receiving
- Assist as needed with Parts Warranty and core returns
- Order priority board and shop parts orders.
- The service department is given priority for parts research and ordering
- Participate in training with Vendors and other CMI education programs.
- Help with annual Inventory.
- Other duties as assigned
Core Competencies: Customer Focus
Teamwork Oriented: Communication Proficiency Ability to multitask.
Education and Experience
High School Diploma:
Two years of experience with automotive or construction and mining parts sales a plus. Experience with parts lookup and sales a must.
Physical Requirements:
This is a largely sedentary role; however, some standing, bending, walking, and lifting up to 50lbs will occasionally be required.
Job Type: Full-time
Schedule: 8 hour shift
Monday to FridayOn call Weekend availability
License/Certification: Driver's License (Required)
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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