Senior Fixed Operations Account Manager
Posted 3 days ago
frogdataDenver (CO)
SENIORITY
Senior
SALARY
$100,000 annually
About the role
Senior Fixed Operations Account Manager (Remote)Automotive SaaS | Remote | Base Salary $70 - $80K + Commission (OTE $100,000+)Automotive Fixed Operations experience is required. Applicants without retail dealership Fixed Operations experience will not be considered. About Frog Data Frog Data is a leading provider of software and digital marketing solutions that help automotive dealerships improve Fixed Operations performance, increase Customer Pay revenue, retain more service customers, and maximize profitability. We're seeking an experienced dealership professional who understands Fixed Operations and enjoys helping dealerships achieve better business results. This role is ideal for someone with a successful background in dealership service operations who is ready to leverage that experience in a technology-driven environment. This is not a cold-calling position. You'll manage an established portfolio of dealership clients, conduct strategic business reviews, present performance analytics, identify opportunities for improvement, and recommend additional Frog Data solutions that help customers achieve even greater success.
What You'll Do:
Manage and strengthen relationships with an assigned portfolio of dealership clients. Conduct virtual business reviews using Frog Data's performance analytics and reporting tools. Help dealership leadership identify opportunities to improve profitability, customer retention, operational efficiency, and overall Fixed Operations performance. Present business insights and recommendations to Service Managers, Fixed Operations Directors, General Managers, and Dealer Principals. Recommend additional Frog Data products and services when they align with the dealership's goals and objectives. Drive customer retention, satisfaction, and long-term account growth. Maintain account activity and opportunities within the CRM.Partner with Customer Success, Implementation, and Sales teams to ensure outstanding client experiences.
Required Qualifications:
Minimum of five years of retail automotive dealership Fixed Operations experience. Strong understanding of dealership service operations, Customer Pay business, repair order management, labor sales, technician productivity, and Fixed Operations KPIs. Outstanding communication and presentation skills. Ability to analyze business performance and confidently present recommendations to dealership leadership. Self-motivated with the ability to work independently in a remote environment.
Preferred Qualifications:
Previous experience as a high-performing Service Advisor with proven sales and customer relationship skills. Experience with an automotive SaaS, dealership software, CRM, DMS, consulting, or digital marketing company serving automotive retailers. Experience selling or supporting technology solutions for dealerships. Familiarity with dealership analytics and performance reporting.
Compensation & Benefits:
Competitive base salary of approximately $70K - $80KCommission on additional product sales On-target earnings exceeding $100,000 annually Fully remote position Paid vacation and holidays Career growth opportunities with a rapidly growing automotive technology company Why Frog Data? At Frog Data, you'll help dealerships make smarter decisions through data, technology, and industry expertise. You'll become a trusted partner to your customers, helping them improve one of the most profitable departments in their dealership while building long-term relationships and expanding the value Frog Data delivers.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this