Housekeeping Quality Specialist

Pay: $21/hrLocation: 9940 S Las Vegas Blvd, Las Vegas, NV 89183

What You'll Do: Conduct detailed inspections of guest rooms, public areas, and back-of-house spaces to ensure everything meets brand and safety standards. Help develop and uphold quality standards, SOPs, and inspection practices. Document inspection results and deliver clear, actionable reports to leadership. Partner with Housekeeping, Maintenance, and Front Office teams to resolve service issues and implement corrective actions. Monitor third-party housekeeping and laundry contractor performance. Maintain proper inventory levels for linens and housewares to support occupancy demands. Support internal and external audit readiness and follow up on key action items. Assist with guest recovery efforts and manage lost-and-found processes. Help train team members and promote a culture of service excellence. What You Bring 1+ years of experience in quality assurance, housekeeping, or guest services (hospitality experience preferred).Background in Housekeeping, Guest Services, or Rooms Division a plus. High School diploma or GED required; bilingual candidates strongly preferred. Ability to work evenings, weekends, and holidays. Exceptional attention to detail and ability to follow standardized inspection procedures. Strong communication skills and the ability to work independently or as part of a collaborative team. Proficiency with inspection tools, Microsoft Office, and guest feedback or reputation management systems.

Why You'll Love It Here: Play a vital role in shaping guest satisfaction and service excellence. Grow your career within a dynamic and expanding hospitality a visible impact on resort-wide quality and to elevate our guest experience to the next level? Apply today and help us set the standard for excellence!