Pre- Services Coordinator

Posted 5 days ago

prism vision groupFeasterville-Trevose (PA)

Medical Secretaries and Administrative Assistants All Other Outpatient Care Centers

SENIORITY

Mid

Apply

About the role

Pre-Services Coordinator Alliance Cancer Specialists is seeking a compassionate, detail-oriented, and customer-focused Pre-Services Coordinator to join our team in our Admin Office located in Trevose, PA. In this important role, you will be the first point of contact for many patients, helping them navigate the scheduling and registration process with professionalism, empathy, and efficiency. If you enjoy helping others, thrive in a fast-paced healthcare environment, and have experience with medical scheduling and insurance verification, we encourage you to apply.

What You'll Do: Answer incoming calls and assess patient scheduling needs. Schedule new patient appointments with the appropriate provider. Provide patients with appointment details, directions, and pre-visit instructions. Obtain and enter patient demographic and insurance information accurately. Verify insurance eligibility, benefits, co-pays, and authorization requirements. Coordinate with clinical staff and triage nurses to accommodate scheduling requests. Follow up with patients regarding missing insurance information, medical records, and test results. Maintain accurate scheduling records and call logs. Ensure compliance with HIPAA and patient confidentiality requirements. Deliver exceptional customer service to patients, families, providers, and staff.

What We're Looking For:

Required Qualifications
High school diploma or equivalent.
Minimum of three (3) years of medical scheduling, patient registration, or medical receptionist experience.
Experience working with insurance verification and medical scheduling systems.
Proficiency with Microsoft Office, including Outlook, Word, and Excel.
Strong communication, organizational, and multitasking skills.

Preferred Qualifications: Associate degree in Business, Finance, Healthcare Administration, or a related field. Revenue cycle experience. Knowledge of oncology practice operations and provider scheduling. Success in This RoleAdapts quickly to changing priorities and patient needs. Demonstrates a high level of professionalism and accountability. Takes pride in delivering accurate, high-quality work. Maintains a positive attitude while working in a busy healthcare setting. Builds trust through compassionate and respectful patient interactions. Why Join Alliance Cancer Specialists? At Alliance, you'll be part of a mission-driven team that's making a real difference in the lives of patients. We offer a supportive work environment, opportunities for growth, and a commitment to excellence in oncology care.

Important Notice: Beware of fraudulent job postings. Alliance Cancer Specialists and The US Oncology Network will never request financial information during the hiring process. Verify legitimate job postings at: https://careers.usoncology.com/main/

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.