Registration & Records Specialist

Employment Type: Full-Time

Benefits: Full Time Benefitted

Department: Registrar

Summary: Manages and maintains academic records on all students ensuring compliance with all Federal and State laws and regulations and University policies and policies.

Duties: Processes transcript requests and student registration. Verifies degree and enrollment certifications. Processes request from federal, state, and local governments, staff, faculty, and University community. Processes student change of addresses/telephone, name changes, Complete Withdrawals, Opt. out for books. Scans documents to the student records; maintains Student Advisor List. Updates curriculum in the system (Major, Minor, Concentration, Advisor). Pulls data to make sure current student body have updated majors as needed (programming). Maintains contact with Department Administrative Assistants and Advisors regarding Declaration of Major. Ensures student campus codes are accurate. Researches student registration and status problems, identifies source of error and enters system overrides for university caused errors. Opens and routes mail, orders supplies, processes purchase requisitions, maintains files in proper order. Provides oversight and day-to-day work direction (as assigned by the Assistant Registrar) to assigned student employees. Assists with training and ensures assigned tasks are completed accurately and timely. Maintains professional communication and models ethical conduct and confidentiality in alignment with WNMU standards. Participates in ongoing professional development. Performs other duties as assigned. Education/Background - REQUIRED: a.

Education: High School Diploma or GED b.

Experience: Three (3) years of experience in customer service, general office administration, or experience directly related to the duties and responsibilities specified. PREFERRED Bilingual (Spanish) Job Knowledge - Knowledge of college-level student records principles and customer service standards and practices. Ability to maintain confidentiality of records and information. Ability to evaluate student transcripts and academic records. Ability to analyze information, identify issues, and resolve problems. Ability to work with information from a variety of sources while managing multiple deadlines and maintaining accuracy. Proficiency in Microsoft Office applications and ability to use standard office technology and related software. Ability to communicate effectively with a diverse population within the University and community. Sensitivity to cultural differences within the University and community. Working Conditions/ Physical Demands (With or Without Accommodations) - Normal office environment with frequent computer-based work. Requires prolonged periods of sitting, with regular movement throughout the office. May require lifting, carrying, or transporting standard office materials and equipment. May require occasional travel within the community. May require additional hours or days depending on operational needs.

Other Requirements: Valid driver's license Defensive Driving Course completed within 6 months (if applicable) Evening/weekend/holiday schedule requirement, may be required

Location: Silver City-On CampusSalary Range - $17.10 Required Documents