Customer Service Representative
excel distributionHouston (TX)
About the role
Data Entry/Customer Service RepExcel Distribution is a grocery distribution center, we distribute dry/packaged foods and some refrigerated/frozen products to small-chain grocery stores. We are looking to hire a Data Entry/Customer Service Rep with none or similar experience who works with an excellent attitude. It is important to be proficient in speaking and reading Spanish. No experience required. Customer Service experience is preferred. Must be available to work on weekends, overtime, and holidays.
Major Duties and Responsibilities:
- Help decrease volume of missed calls
- Enters orders in to our system
- Provides customers price information about products
- Assures all outgoing orders have been received and invoiced properly
- Perform other duties as assigned
Minimum Requirements:
- Bilingual (English/Spanish) fluent (speak, read, write) is required
- Basic computer skills
- Customer service oriented
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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