Restoration Lead Technician
servpro of palo altoMilpitas (CA)
Restoration Lead Technician
Posted yesterday
servpro of palo altoMilpitas (CA)
SENIORITY
Mid
About the role
Benefits:
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Do you love helping people through difficult situations? Join our Franchise as a Restoration Lead Technician and make a difference every day. We aim to restore fire and water damage to "Like it never even happened"! We seek someone comfortable working in challenging situations, enjoys meeting new people, has excellent communication skills, supervises others, and is a multitasker. If you are self-motivated, dependable, and thrive on exceeding expectations, you might be our hero! As a SERVPRO Franchise employee, you will receive a competitive pay rate along with opportunities for growth and development. Job Description: Manage jobs according to SERVPRO processes, respond to service calls, coordinate job requirements, complete documentation, supervise production work, and monitor jobs from start to finish. Follow safety procedures and communicate effectively with customers and team members. Responsibilities: Explain processes and answer customer questions
Monitor and respond to customer needs and concerns
Supervise and communicate expectations to Technicians
Perform and oversee production work ensuring quality
Identify and address safety hazards
Resolve problems promptly
Maintain accurate job documentation
Control project costs
Protect and properly use equipment and materials
Maintain vehicles, equipment, and work areas
Engage in sales and marketing activities, including add-on sales
Qualifications:
Effective communication skills
Preferred experience in cleaning/restoration
High school diploma or GED
IICRC certifications preferred
Ability to travel locally or out of state as needed
Physical and Work Environment Requirements: Ability to lift up to 50 pounds regularly and up to 100 pounds with assistance
Exposure to chemicals
Ability to walk, stand, drive, sit, climb, and work at heights
Work in tight spaces such as crawl spaces
Repetitive physical tasks
All employees are hired by and under the supervision of an independently owned and operated SERVPRO Franchise. They are not employed by or agents of Servpro Industries, Inc., the Franchisor.
Before you apply
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Your profile is current
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A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.