VP of Technology Client Experience & Transformation

Posted yesterday

state streetQuincy (MA)

Information Technology Project Managers Administrative Management and General Management Consulting Services

SENIORITY

Manager

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About the role

State Street Corporation is seeking a strategic leader to build and operate the enablement and transformation engine for the Technology Client Experience organization. The VP will own the client engagement enablement layer, driving data-driven decision making, transparency, and scalable operating models to support the transformation agenda. Responsibilities include leading insights, feedback and NPS initiatives, modernizing tooling, and coordinating enterprise KPI tracking to demonstrate

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