Operations Professional-U

Job Description: Process, reconcile and/or balance for the assigned product according to department policy and procedures. Ensure comprehensive and seamless operations for all transaction requests. Work with both internal and external business partners to research and resolve issues in an accurate and timely manner. Ensure processing of transactions follow industry rules/regulations and internal compliance procedures.

Key Responsibilities: Process, reconcile and/or balance for the assigned product in an accurate, timely and compliant manner. May receive guidance from Coaches or Team Leads on a frequent basis. Work with appropriate internal and external business partners to research and resolve issues, troubleshoot and provide seamless service. Provide support to other team members as necessary. Utilize various computer applications to provide operational processing information and take action as appropriate.

Education: High school or GED

Experience: 0-1 years of relevant experience. Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience. Strong attention to detail including demonstrated ability to meet accuracy standards in a high-volume processing situation. Ability to research and resolve problems. Demonstrated ability to manage multiple priorities in a fast-paced, results-driven transaction-based environment. Previous operations, processing or customer service experience. Strong written and verbal communication skills.

Preferred Qualifications: Product-specific or financial services industry experience. Base Pay SalaryThe base salary is $41,500-62,300 and may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Full-Time/Part-TimeFull time Exempt/Non-ExemptNon-ExemptJob Family Group Business Support & Operations Line of BusinessRSA Annuities Equal Opportunity Employer Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law. We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.