Leave of Absence Center Lead — Colleague Support

Posted yesterday

cvs healthPhoenix (AZ)

SENIORITY

Mid

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About the role

CVS Health is seeking an Absence Management Specialist to deliver outstanding support for the my Leave Call Center, focusing on leave of absence processes and colleague experience. This full-time role, Monday–Friday 10:00 AM to 6:30 PM ET, requires 1+ year of call center experience, strong customer service, and proficiency with MS Office. You'll handle inquiries, document cases, and promote self-service tools.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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