Testing Assistant I

Testing Assistant I Location: Dallas, Texas, United States Salary: Salary commensurate with experience FTE: 0.7 Retirement Eligibility: TRS Eligible Position Overview The Testing Assistant provides frontline services to prospective and current students, test takers, and the general public. They assist by providing the necessary materials and parameters for completing exams, proctor tests, oversee placement testing for new and returning students, enter scores, and refer students to appropriate departments after testing. Minimum Qualifications High school education or equivalent is required. Knowledge, Skills and Abilities Policies and procedures related to admissions, registration, testing, and placement; assessment and interpretation and application of test results; applicable local, state, and federal laws and regulations; available college and community resources and/or programs. Researching and locating information on college websites or community‑based organizations; good time management; providing excellent customer service. Utilize computer technology and operate various office equipment; work with adult learners of diverse ethnic and cultural backgrounds; remain calm in difficult situations and offer viable solutions; effectively communicate orally and in writing; work collaboratively in a fast‑changing environment; follow protocols and escalation procedures. Preferred Qualifications Associate’s degree in a relevant field. One year of experience working in an administrative or similar environment. Job Duties Assist with department processes, including registration, data entry, ensuring completeness of testing applications, test scheduling, and testing room seating arrangements. Maintain visual supervision of candidates; observe them carefully to ensure they are working in the correct sections of the test booklet or answer sheet and to prevent collusion, cheating, and other irregularities. Answer telephone calls and handle multiple lines. Handle routine office inquiries. Use software such as PeopleSoft, Word, Excel, and various testing software. Perform other duties, tasks, and assignments as required. Work Schedule: 27 hours per week (part‑time), schedule varies based on office needs. This is a security‑sensitive position. University vehicle: No. Benefits: For information regarding our Benefits, please refer to the employee benefits portal. EEO Statement: The University of North Texas System is firmly committed to equal opportunity and does not permit – and takes actions to prevent – discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing. #J-18808-Ljbffr