Lead Functional Consultant Public Sector
techwishReston (VA)
Lead Functional Consultant Public Sector
Posted yesterday
techwishReston (VA)
SENIORITY
Manager
About the role
Job Description
Location: Virginia
Role Summary:
At Icertis, we power the contract intelligence platform that transforms how federalagencies and government organizations manage their most critical missions — fromdefense and national security to public safety and aerospace. We go beyond traditionalcontract systems by embedding AI-driven automation, compliance, and real-time insightsinto every phase of the contract lifecycle — enabling agencies to accelerate procurement, reduce risk, and operate with greater transparency and control. Client more about Icertis public sector solutions here. The Lead Functional Consultant, Public Sector plays a critical role in supportingand optimizing Icertis Contract Intelligence (ICI) solutions for government contractorsand U.S. government customers. This role leads functional diagnostics, drives functionalconfigurations, and acts as a trusted advisor to stakeholders operating in governmentsand highly regulated environments.
Key Responsibilities:
- Serve as a functional and domain subject matter expert across federal acquisition, contracting, compliance, and ICI platform capabilities.
- Translate customer requirements into scalable, compliant ICI configurationsaligned with best practices. Facilitate, design sessions and solution walkthroughs with customer stakeholders. Lead investigation, triage, and root-cause analysis of complex functional issues; recommend secure, compliant fixes and workarounds.
- Distinguish between configuration, data, process, and product behavior toensure accurate problem classification.
- Drive resolution of incidents by orchestrating functional/technical teams across Support, Engineering, Security, and Cloud Ops teams.
- Partner closely with technical, security, and cloud teams to ensure solutions meetfederal security and compliance standards.
- Guide customers through change management, user adoption, and training inpolicy-driven environments.
- Ensure delivery within approved scope, contract structure, and federally requireddocumentation standards.
- Identify risks related to process, compliance, or delivery and proactively drivemitigation strategies.
- Contribute to internal capability building, playbooks, and reusable assets for publicsector delivery.
Qualifications:
- 5 years of experience in enterprise SaaS functional consulting, Customer Support, Customer Success, or professional services delivery.
- Experience supporting or implementing enterprise applicationplatformsapplicationplatforms, such as CLM, ERP, or Supply Chain,, preferably in public sector orregulated environments.
- Understanding of federal acquisition and procurement processes (FAR/DFARS, IDIQs, BPAs, RFPs).
- Demonstrated ability to design compliant workflows aligned with audit, dataretention, and risk management requirements.
- Hands-on experience with application configuration, functional design, andsolution validation.
- Ability to engage effectively with contracting officers, program managers, technicalteams, and executive stakeholders.
- Excellent analytical, troubleshooting, communication, documentation, andstakeholder management skills.
- Bachelor's degree required. Preferred Experience Experience supporting U.S. federal agencies or federal system integrators. Familiarity with GovCloud, secure integrations, and identity frameworks (CAC/PIV, PKI).
- Experience supporting implementations subject to audit, FOIA, or recordsmanagement requirements.
- Prior experience with Contract Lifecycle Management (CLM) platforms
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