TikTok Shop Account Director

Posted yesterday

one tree brandsSan Antonio (TX)

Online Merchants Advertising Agencies

SENIORITY

Manager

SALARY

$120,000–$150,000

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About the role

Location: Must be Within United States Type: Full-time, Remote

Compensation: $120,000–$150,000 Base (depending on experience) + BonusAbout One Tree BrandsOne Tree Brands is an eCommerce One Stop Shop helping brands scale across Amazon, Walmart, Target Plus, and TikTok Shop. Our capabilities include full marketplace management, fulfillment, and marketing across every major platform. We’re growing our TikTok Shop Agency division and looking for a highly experienced TikTok Shop Account Director to join our team. This is a high-impact role responsible for owning the full operational and strategic management of TikTok Shop storefronts, driving GMV growth, and ensuring top-tier seller performance across assigned brands. If you’re both strategic and operational, and you know TikTok Shop inside out, this role is built for you.

Role Overview: As a TikTok Shop Account Director, you will own the full operational and strategic management of TikTok Shop storefronts. You will serve as the primary point of contact for clients while overseeing shop strategy, operations, affiliate management, ads, SPS score, and reporting. This role plays a critical part in driving brand growth, operational excellence, and long-term marketplace success.

Summary of Responsibilities: In this role, you will be responsible for owning the end-to-end management and growth of TikTok Shop accounts for assigned brands.

Client & Strategic Ownership·:

Serve as the primary point of contact for clients, managing day-to-day communication, strategy alignment, and performance reviews.·
Lead TikTok Shop strategy and execution across shop setup, listings, compliance, sampling, affiliate programs, ads, and promotions.·
Support business development efforts by representing One Tree Brands LLC’s TikTok Shop capabilities to prospective partners.
Operational Leadership·
Build operational SLAs both internal and external, including onboarding documentation, promotional calendars, P&L management, and workflows.·
Manage daily shop operations including order flow, fulfillment tracking, SPS monitoring, SLAs, and violation resolution.·
Oversee shop setup, listings optimization, category compliance, and performance standards.·
Manage Operations team to ensure streamlined and efficient execution.
Affiliate & Creator Management·
Build, activate, and manage creator and affiliate programs.·
Oversee outreach initiatives, sampling approvals, and creator partnerships.·
Drive community engagement and long-term affiliate growth.
Ads & Growth Strategy·
Plan, launch, and optimize TikTok Shop ad campaigns.·
Execute growth strategies across pricing, promotions, creator activations, and assortment planning.·
Drive GMV growth while maintaining strong ROI performance.
Reporting & Performance Analysis·
Track and analyze performance metrics including GMV, traffic, conversion, affiliate contribution, and ads performance.·
Deliver weekly performance reports highlighting insights, risks, opportunities, and growth recommendations.

Job Requirements:

4 years of eCommerce Account Management. 2+ years of direct TikTok Shop experience (Operations, Ads, Affiliate Management, SPS Management).· Proven track record managing and scaling TikTok Shop storefronts with measurable GMV growth at TikTok Shop Agencies.· Deep understanding of TikTok Shop SLAs, violations, SPS scoring, and creator commerce ecosystems.· Strong operational leadership and team management experience.· Highly organized with exceptional attention to detail.· Comfortable in fast-paced, high-growth environments.· Strong analytical, reporting, and client communication skills.· eCommerce or marketplace experience (Amazon, Shopify, Walmart) is a plus. Compensation, Benefits & Perks· Competitive full-time salary (Base $120K–$150K based on experience).· Performance-based bonus structure tied to growth and operational KPIs.· Healthcare coverage (Health & Dental)· PTO· Fully remote.· Leadership role with high visibility and impact.· Opportunities for fast career progression. Ready to lead and scale TikTok Shop operations at the highest level? Apply now and join One Tree Brands.

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