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About the role

Five Star Solutions is seeking motivated associates to support retirement plan participants with distribution and account inquiries. The role operates remotely for residents across the United States, focusing on delivering exceptional customer service in a fast-paced environment. You'll work with Amplify, Salesforce, Word, and Excel to manage inquiries, document cases, and assist with training sessions. A strong customer-service mindset and the ability to de-escalate challenging calls are

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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