Job Description:
Join our vibrant team at Grote Automotive, Inc., where we're revolutionizing the car-buying experience. As a Business Development Representative, you'll play a key role in connecting with potential customers, helping them discover the fun and ease of purchasing a vehicle with us. You'll thrive in our fast-paced, supportive environment where growth is encouraged, and exceptional service is our priority. Your journey with us is more than just a job—it's an opportunity to grow and be part of a team that values your contributions. Let's drive toward success together!
Compensation: $16 - $18 hourly
Responsibilities:
Handle inbound customer inquiries and respond to internet leads in a timely manner.
Make outbound calls to prospective customers and follow up on existing leads.
Qualify leads by identifying customer needs.
Schedule appointments for customers.
Maintain consistent communication with customers through calls, texts, and emails.
Accurately document customer interactions and follow-up activities in the CRM.Work closely with the sales team to generate and transfer qualified leads.
Meet established performance goals for calls, follow-ups, and appointments.
Provide professional, friendly customer service while representing the dealership.
Qualifications:
Experience in customer engagement, using various channels to connect and build relationships.
Ability to maintain accurate and detailed records in CRM systems.
Strong communication skills to handle customer inquiries and provide professional service.
Ability to follow up with leads promptly, ensuring a seamless customer experience.
Experience in re-engaging previous leads and nurturing potential customers.
Ability to work in a fast-paced, goal-oriented environment with a focus on results.
About Company:
At Grote Automotive, we’re committed to putting the fun back in car buying. We believe purchasing and servicing a vehicle should be stress-free and centered around exceptional customer care. From sales to service, our team works together to create a positive experience for every customer who walks through our doors. We pride ourselves on a fast-paced, supportive environment where employees are valued, growth is encouraged, and great service always comes first.
Why Join Our Team?
We believe great employees deserve great benefits. That's why we offer the following benefits to our full time employees:
- Comprehensive Health Insurance
- Dental & Vision Coverage
- Basic & Voluntary Life Insurance 401(k) Retirement Savings PlanPaid Vacation
- Career Growth & Advancement Opportunities
- Supportive Team Environment
- Join a company that values your hard work and invests in your future.