PARTS FRONT COUNTER
PARTS FRONT COUNTER
Posted yesterday
SENIORITY
Mid
About the role
- The Parts Counterperson will be directly responsible for involvement with the parts manager on all parts issues and making sure that all technicians receive correct parts the first time.
- Responsibilities to include: Back counter parts.
- Front counter part sales.
- Call on all special-order parts for prompt installation or pick up. Pre-pull all service for technician.
- Inventory control.
- Process all damage claims.
- Process all warranty exchanges.
- Removal of all paid warranty parts.
- Removal of all damage parts.
- Oversee technician for proper tags on warranty parts.
- Answer all incoming calls.
- Regular checks on special order bins for old age parts.
- Input daily orders.
- Promote internal sales.
- Assist in obsolesces return (5%).Track lost sales
- Department clean up. Perform all duties assigned by manager.
- Regular attendance is essential.
- Work in cooperative, positive & professional manner with all personnel in the company.
- Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work.
- Must conform to company policy regarding non-discrimination and harassment.
- Equipment/Machines/Tools Typically Used: Computer, calculator, phone, adding machine, copy machine, pens/pencils, stapler, scissors, letter opener, and fax machine.
- Chemicals: Numerous chemicals are used/handled on a frequent basis. Employee will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times.
Before you apply
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Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
