Patient Access Supervisor

Posted yesterday

r1 rcmLayton (UT)

Medical and Health Services Managers General Medical and Surgical Hospitals

SENIORITY

Manager

SALARY

$55,000 - $72,718 per year

Apply

About the role

Patient Access Supervisor

Location: Intermountain Layton Hospital Hours: 12PM - 8PM Monday - Friday (rotating on call weekend every 4 weeks)

Company: R1 RCMLead the Front Door of Healthcare At R1, we're transforming patient experience and helping healthcare organizations operate more efficiently through advanced technology, analytics, and automation. As a Patient Access Supervisor, you'll lead a high-impact team responsible for one of the most critical parts of the patient's journeyregistration and access. This is a key leadership role where you'll influence operations, drive process improvements, and ensure an exceptional patient experience from the very first interaction.

What You'll Do:

This role blends team leadership, operational oversight, and strategy to improve both patient experience and revenue cycle performance.
Leadership & Team Management
Lead and develop a team of: Patient Access Supervisors, Administrative Coordinators, Patient Access Associates
Provide coaching, performance feedback, and development support
Foster a culture of accountability, service, and continuous improvement
Operations & Process Management
Oversee daily Patient Access operations across registration and admissions
Ensure efficient patient flow, accurate data collection, and proper bed utilization
Evaluate workflows and identify opportunities to improve performance
Quality, Compliance & Accuracy
Ensure adherence to federal, state, and hospital regulations
Oversee billing audit processes and accuracy of patient data
Maintain compliance with organizational and regulatory standards
Strategy & Continuous Improvement
Partner with senior leadership and cross-functional teams
Drive process improvements across the health system
Implement best practices to enhance service quality and operational efficiency
Budget & Organizational Support
Manage and monitor departmental budgets
Support HR-related activities including staffing and performance management
Represent Patient Access in leadership meetings and cross-functional initiatives
What You BringHigh School Diploma
Experience working with patients in a hospital or healthcare setting
Strong leadership skills with the ability to motivate and guide teams
Preferred 3+ years of leadership experience in healthcare
Strong understanding of Patient Access / Revenue Cycle operations
Experience leading process improvement initiatives
Why This Role Stands OutLead a multi-level team with real operational impact
Be a key driver of both patient experience and financial performance
Partner directly with hospital leadership and system-wide teams
Join a company at the forefront of healthcare transformation
Why R1? At R1, we combine the expertise of a global workforce with advanced technologyincluding AI, analytics, and automationto make healthcare work better for all. You'll be part of a team that values:

Innovation CollaborationContinuous improvement Real impact on patients and health systems For this US-based position, the base pay range is $55,000.00 - $72,717.75 per year. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 5.00%The healthcare system is always evolving and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team including offering a competitive benefits package. R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.